Shipping Policy

Last Updated: September 28, 2026

At Adenva, we aim to make your order experience simple, reliable, and transparent. This Shipping Policy explains how we process and deliver orders placed through the Adenva online store.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

2. Shipping Time

After your order has been dispatched, delivery usually takes approximately 3–7 business days, depending on your location and courier service.

Delivery times may vary for remote or serviceable areas.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any applicable free-shipping offers will be mentioned on the website or product/checkout page.

4. Delivery Areas

Adenva currently ships to serviceable locations across India.

Availability may depend on the serviceability of your PIN code and our logistics partners.

5. Order Tracking

Once your order has been shipped, we may provide a tracking number or tracking link through email, SMS, WhatsApp, or other available communication channels.

You can use the tracking information to check your shipment status.

6. Delivery Delays

Delivery may occasionally be delayed due to weather conditions, holidays, high order volumes, courier delays, remote locations, or circumstances beyond our control.

We will make reasonable efforts to assist you in case of a delivery delay.

7. Incorrect Shipping Information

Please ensure that your name, phone number, address, and PIN code are correct before placing your order.

Adenva may not be responsible for delays, failed deliveries, or additional shipping charges caused by incorrect or incomplete information provided by the customer.

8. Failed Delivery

If a courier attempts delivery and the order cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to Adenva.

Additional shipping charges may apply if the order needs to be shipped again.