Privacy Policy

Last Updated: September 28, 2026

At Adenva, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our products.

1. Information We Collect

We may collect information such as your name, email address, phone number, billing and shipping address, order details, and payment-related information when you place an order or contact us.

2. How We Use Your Information

We use your information to process and deliver orders, process payments, provide customer support, manage returns and refunds, improve our website and services, and communicate important order updates.

3. Payment Information

Payments may be processed through third-party payment providers. Adenva does not store your complete debit card, credit card, or other payment credentials on its own systems.

4. Cookies

Our website may use cookies and similar technologies to remember preferences, maintain your shopping cart, understand website usage, improve performance, and support marketing activities.

5. Sharing Information

We may share necessary information with trusted payment gateways, courier and logistics partners, Shopify, technology providers, analytics providers, and other service providers required to operate our business.

6. Marketing Communications

With your consent where required, we may send information about new collections, product launches, offers, discounts, and other Adenva updates. You may unsubscribe from promotional communications at any time.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.

8. Data Retention

We may retain your information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, prevent fraud, resolve disputes, and comply with applicable legal requirements.

9. Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent for certain uses. To make a request, please contact us using the details below.